+41 52 566 95 00 support@openfactory.ch

Support and infrastructure

We take care of the needs of our customers and their infrastructure, always keeping an eye on the ecological and economic footprint of our solutions.


We can operate the whole administrative department of another company and ensuring the operating condition of the infrastructure. We take care of complex IT-systems 24/7, day and night.

Direct to the root

Backbone infrastructure is the core of high-capacity Internet connections and high network availability. Openfactory operates its own backbones (AS 58299/AS 41666).

We provide BGP transit, Direct Internet Access, as well as Lastmile Services in many areas of Europe. Contact us for a quote.

Quality Customer Support

We constantly streamline our services and provide lightning-fast response times, maximizing customer satisfaction and assuring efficient performance of your organisation.

From our central European offices based in Switzerland, our customer support agents will be able to assist in the following languages, Swiss German, French, English, Russian, Dutch, Romanian, Hungarian, Serbian, Finnish and Slovenian.